OUR TARGETED SOLUTIONS
HealthLink activates patients and their care teams for improved outcomes in almost all healthcare applications where patient engagement is critical - from pre-op and post-discharge to chronic care and wellness to clinical research, just to name a few.
Chronic Disease Management
Chronic conditions such as diabetes, asthma, and coronary artery disease are estimated to account for 85% of total healthcare expenditures in the U.S. alone. HealthLink provides a framework for those patients suffering from chronic diseases to ensure that they are diligently managing their chronic conditions every day in partnership with their care teams to keep complications – and unnecessary costs – at bay.
Clinical trials and post-market analysis require a significant investment that grows exponentially when patients involved in these studies are not compliant. HealthLink connects patients and their researchers to keep patients engaged throughout the studies while providing the data critical to scientific discovery that benefits everyone.
In a world where up to 30% of prescription medications are never filled and 50% of medications are not taken as prescribed, HealthLink focuses on reversing this with simple steps, notifications, and education to remind patients to take their medications, and will engage a care coordinator as appropriate such as when medication or dose changes are needed.
Patient experience and engagement is front and center in the world of healthcare in response to reality. For example, healthcare organizations repeatedly fall short on their patient experience measurements, and less than 30% of patients engage in patient portals. Understanding the complexities associated with patient engagement, HealthLink integrates with existing systems, sensors, and devices and applies behavioral science so that patients automatically participate in their health simply as a byproduct of living their lives, every day.
Post-Treatment Follow Up
After treatment, patients are often sent home with a stack of paper or electronic documents and fumble through the details for what is relevant. Only able to remember a fraction of what is said and sometimes in language that is confusing and frightening, they are unclear how to move forward. HealthLink specializes in taking this complexity and translating it into the “powerful simple” by guiding patients on their smartphones with the exact steps they need to complete each day. When they have questions, their care coordinators are easily accessible with HIPAA-secure chat.
More than half of U.S. hospitals have been penalized for patients being readmitted within 30 days of discharge. Related to post-treatment follow up, HealthLink helps ensure that patients are correctly following their discharge instructions and gives them an easy mechanism to seek clinical guidance early, rather than waiting for the costly impact when they are readmitted.
The path toward rehabilitation can frequently be a long and intimidating process, and costly, especially when patients are uninformed and less engaged. HealthLink simplifies this for patients so they can focus on the small but meaningful accomplishments they take every day on their journey toward recovery. HealthLink reassures the patient with the right education materials and access to therapists that they are not alone, but fully supported along the way.